Sertifikalar ve Kalite Politikası – Ciltuğ Isı Sanayi ve Tic. A.Ş.

Standards and quality are at the forefront in our products, processes and services.

Production and assembly processes in our factories located in Gaziantep 1st Organized Industrial Zone are carried out by our experienced technical staff in accordance with the quality principles of international standards and ISO-9001:2015 Quality Management System standards.

OUR INTEGRATED MANAGEMENT SYSTEM POLICY

Taking into account the needs and expectations of all stakeholders of our institution;

To be customer-oriented and to ensure continuity in meeting their expectations and to handle customer complaints effectively,
To provide fast, accessible, low-cost services,
To comply with the requirements of the integrated management system,
To ensure the continuous development and improvement of the management system and to integrate them with a transparent management approach,
Developing systems to ensure occupational health and safety in our activities and to prevent occupational accidents,
To be respectful to people and the environment by focusing on protecting our natural environment,
Reducing waste, increasing recycling rate, reducing the use of natural resources,
To use energy efficiently, to increase the share of renewable energy sources in energy use,
To ensure the security of information and to organize activities within this scope,
To increase cooperation with neighboring facilities, competent authorities and local governments on Health-Safety-Environment issues,
To be structured in a way that can intervene in emergencies,
To follow technological developments, to carry out design and development studies in our products / processes,
To ensure the participation of our internal stakeholders in our practices,
To be transparent to our external stakeholders in our practices,
Identifying, evaluating, monitoring and taking actions when necessary, within the scope of corporate risk management approach, of risk factors and opportunities that may affect the achievement of company targets,
Eliminating threats and dangers by minimizing or eliminating Occupational Health and Safety risks,
To follow the legal regulations and conditions on Occupational Health and Safety, Environment and Quality,

We are committed to implementing and continuously improving the requirements of ISO 9001, ISO 14001, ISO 45001 standards with the participation of all our employees by increasing awareness among our employees.